S’pore Taxi Firm ComfortDelGro To Trial Ride-Hailing Service On Feb 4
Singaporean taxi operator ComfortDelGro announced yesterday (January 28) that it is adding 25 private rental cars to its fleet as part of a carpooling trial.
These cars are not allowed to rent on the street, but will be available for booking from February 4th.
This means that ComfortDelGro users can choose to book a taxi, or a private taxi or rental car, on its app. This is similar to the JustGrab option on the mobile app of its rival Grab.
In terms of pricing, ComfortDelGro said it follows ComfortRIDE’s current pricing structure.
He added that the commission fee for reservation jobs will be below the market rate during the trial, which will mean more income for those who join the program early.
ComfortDelGro is currently Singapore’s largest taxi company with over 10,000 taxis and by adding more private cars it can quickly expand its fleet without having to own the vehicles.
After the trial ends in March, ComfortDelGro will evaluate the response to the service and gradually open it up to more private rental car drivers.
This isn’t his first ride-hailing rodeo
The news came after ComfortDelGro was granted a three-year ridesharing operator license in October last year under the new point-to-point (P2P) passenger transport law.
This bill aims to regulate the prices of transport services and make them “transparent” through clear pricing policies.
ComfortDelGro made an earlier foray into the ridesharing market in late 2017 by partnering with ride-sharing giant Uber to allow ComfortDelGro taxis to be booked through the Uber app.
However, the partnership fell through when Grab announced the acquisition of Uber’s business in Southeast Asia.
This new test drive could be a way for the taxi operator to cope with the losses they suffered as a result of the drop in ridership during COVID-19.
According to the Land Transport Authority (LTA), demand for rides is hovering around 70% of pre-pandemic levels.
Some drivers have also reported a drop in their income of up to 70% during the ‘breaker’ period, as the number of tourists has declined and many people are working from home.
However, this new service would certainly help to increase the supply of trips for commuters and consequently increase the ridership of its taxi drivers.
Featured Image Credit: ComfortDelGro
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