Razer backpedals on N95-grade filter claims for its Zephyr mask

Local games company Razer has since removed all claims that its Zephyr mask filter was N95 grade after YouTuber Naomi ‘SexyCyborg’ Wu revealed the claims were untrue.

On November 1, 2021, the YouTuber posted a video of her tearing off the mask, calling the company’s Zephyr mask, which she described as a “fraudulent product.”

Since these allegations surfaced, Razer has recalled its marketing material that claims the Zephyr goggle filter is N95 grade.

In addition to removing most of the Zephyr mask videos from its YouTube page, Razer has also added an additional disclaimer to its website, distancing itself from previous claims.

Razer zerphyr n95 mask
Image credit: Razer

However, Naomi called Razer over the move on Twitter, saying their action was too late as media, individuals and healthcare workers touted the mask as a quality N95 mask online.

What does Razer have to say?

When asked for comment, a spokesperson for Razer said the Zephyr mask filters were tested for “95% particle filtration efficiency and 99% bacterial filtration efficiency (BFE)” .

However, they stressed that “the wearable itself is not a medical device nor certified as an N95 mask”.

“To avoid any confusion, we are in the process of removing all references to the ‘N95 quality filter’ from our marketing materials,” they added.

The company said it will contact existing customers directly to clarify this point. Customers who have further questions about the Razer Zephyr goggle are requested to contact their customer service.

Razer recently announced the launch of Zephyr Pro goggles on Jan.6 and opened a pop-up RazerStore at Funan Mall on Jan.11.


Featured Image Credit: Razer


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