A Secure Cloud-Based Solution For Remote Working

[This is a sponsored article with Cisco Malaysia.]

Before the start of the COVID-19 pandemic, many companies began to question the usefulness to have a permanent office space for their employees. The shift in mindset of fixed physical offices has been compounded by the rise of coworking spaces and increased demand for a better work-life balance.

And the pandemic has only fueled this fire. In a survey conducted by Pew Research in America, 54% of their respondents would prefer to work remotely or work from home after the pandemic.

Coworking spaces are common ground, where teams can still have a hub for employees to meet and collaborate, without the need to maintain an office. A coworking space also provides a more professional and private setting for meeting with clients if needed, as opposed to working in a cafe or home.

With increased flexibility, efficiency becomes more important whether the employee is working in an office, coworking space, or at home. However, technical issues such as shoddy desktop servers or connection issues invite miserable work experience.

To ensure that their members do not experience connectivity issues, Common ground, a coworking space operator with more than 20 coworking spaces across ASEAN, has made a strategic shift to improve its network infrastructure.

Creation of a secure, fast and reliable network infrastructure

The coworking space wanted to offer its members a secure, fast, reliable and stable connection in every corner of their premises.

An unstable network would pose a problem for members as they would not be able to access the files they needed at all times and that meant Common Ground needed optimal setup without experiencing downtime.

With Cisco, one of the largest network solutions in the world, Common Ground has been able to create a permanent network that is scalable and does not require a full IT team physically present in all of their spaces to manage it.

By deploying Cisco Meraki, Common Ground has managed to stay one step ahead, providing its members with enhanced networking performance.

The more you know: Cisco Meraki provides a secure and intelligent platform that helps customers connect and automate to accelerate their digital agility in a cloud-driven world. The Cisco Meraki platform is the foundation for cloud networking for the entire Meraki product portfolio.

It includes cloud-centric operations, open APIs, and a large ecosystem of applications and technology partners. It is built with a modern cloud native architecture that powers SD-Access (wireless, switching), SD-WAN / SASE (security, VPN, mobile gateway) and IoT (cameras, sensors) products and solutions.

When considering business resilience, businesses need efficient, stable, and well-equipped solutions to manage their digital workplaces.

“Meraki has been able to optimize our network and deliver higher internet speeds to all of our active members at the same time, even under heavy loads, to every corner of our premises,” said Yvonne Lee, Head of Common Ground Malaysia.

Image Credit: Cisco Malaysia

Management of all solutions deployed via a single dashboard

With Cisco Meraki’s comprehensive cloud-first platform that is simple, secure, and intelligent, customers like Common Ground can easily use and integrate new technologies that deliver the best experience for their customers and employees.

Plus, their IT teams can get a bird’s eye view of multiple branch office networks, instead of logging into different dashboards for different networks and digging into them to troubleshoot issues.

For example, an IT team in Malaysia can manage the setup of a new Cisco Meraki solution in Hong Kong, without needing to be there physically. An employee from any division who is present on site can simply plug in the device and the IT team can install, configure and deploy the solution remotely.

Top: Cisco Meraki MR33 Cloud Managed Router / Bottom: Cisco Meraki MX64 SD-WAN

With this rapid deployment and management, you won’t need a full team of IT staff at every site, which can help you save on costs as well as.

Common Ground CTO Steven Chong said, “We only need one person to deploy a network and it can be done remotely in minutes. Before Cisco Meraki, it took a few people on site to do the same thing. “

Easy control of the health of your solutions

Meraki Health is a tool that automatically analyzes and monitors health status of all your deployed solutions.

For example, a Common Ground member may have a problem connecting their device to the network. The IT team can then consult with Meraki Health to identify and resolve the issue remotely.

With full visibility of all deployed solutions, your IT team is also able to quickly detect hardware failures and prompt IT staff to make changes as soon as possible. Steven said that Cisco Meraki’s dashboard allows them to quickly locate the source of the problem and resolve it within minutes, without causing the entire network to shut down.

While the focus is on hybrid working conditions, cybersecurity is another major factor that digital workplaces need to take seriously. With important files and data now being transferred virtually between employees or between servers, organizations need to have products with the right security to back them up.

Cisco Meraki’s comprehensive and secure platform helps customers secure networks, spaces and devices as your business and workplace transition to a hybrid model. With employees working remotely or in the office, this ensures that everyone has the predictable, safe and secure connectivity they need to maintain productivity.

  • To learn more about what Cisco Meraki can offer your business, click here.
  • Speak to a Cisco representative here.

Featured Image Credit: Cisco Malaysia

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Jothi Venkat

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