A List Of Useful S’pore Gov’t Apps That You May Not Have Heard Of

From booking a sports facility to accessing our CPF statements, it seems like we have a plethora of apps that meet the needs of citizens.

A search of the App Store reveals over 20 apps that allow us to transact online without having to queue and queue at government boards or agencies.

Among the list are some interesting but little-known ones that Singaporeans may not have heard of.

From ScamShield to myENV, here are five government apps that we think you should install on your phones to improve the convenience of your life.

ScamShield

As part of the National Crime Prevention Council’s (NCPC) Year-End Crime Prevention Campaign, ScamShield was launched in November 2020.

When you receive a call from an unknown contact, ScamShield compares it to a list maintained by the Singapore Police Department (SPF) to determine if the number has been used for illegal purposes and blocks it.

ScamShield
Screenshot of the App Store

The app also identifies fraudulent messages through keyword identification using artificial intelligence, then filters the messages in an unwanted SMS folder and blocks them.

SMS and fraudulent calls will then be sent to the CNPC and SPF for classification. This keeps the app up to date and will help protect others from these scam calls and messages.

You can also report scam messages from other chat apps like WhatsApp, Wechat, IMO, Viber, etc. via the report function in the ScamShield application.

SingPass Mobile

Any Singaporean would have heard of SingPass, which stands for Singapore Personal Access and is the digital identity of every resident of Singapore.

SingPass Mobile has made accessing personal information very convenient, if you didn’t already know.

With the SingPass Mobile app, you don’t need to enter long passwords and carry physical identity tokens. To access your digital identity, you can scan your fingerprint, hold your mobile phone for a selfie (facial recognition for some smartphones) or enter a 6-digit secret code.

Built-in MyInfo profile feature allows you to view your information at a glance including your passport expiration date, digital IC, CPF contribution history, HDB ownership details, details vehicle and even level O results.

SafeEntry has been made very convenient with SingPass Mobile
SafeEntry has been made very convenient with SingPass Mobile / Image Credit: Tech.gov.sg

You also don’t need to switch between multiple screens to retrieve your personal information.

The SingPass Mobile app has an intuitive navigation system for users in the form of login shortcuts.

When you launch the SingPass Mobile app, you will see icons of some frequently used digital services, such as those offered by CPF, HDB and NS Portal.

Tap on the service you are interested in, verify yourself using biometrics or password, and you will be immediately directed to the relevant services without having to search for them.

OneService

OneService allows you to provide feedback on municipal issues without having to find out which government agency is responsible for the issue.

There were times when we saw a problem in our neighborhood that needed special attention. This would lead us to ask ourselves, “Does this fall under the municipal council or the HDB?”

Often times we can contact the wrong government agency and it can get frustrating.

Image Credit: Coconut

The OneService mobile app takes a problem-based approach where reported cases will be channeled to the appropriate agencies in a more efficient and coordinated manner.

From booking multi-purpose rooms and sports facilities to reporting an overflowing trash can or a path in need of maintenance, you can simply file a case and track its status on the app.

As a result, municipal services are delivered more efficiently and the interaction between residents and government agencies is enhanced, improving the lives of Singaporeans.

LifeSG

The “LifeSG” app, formerly known as “Moments of Life”, provides a unique and convenient platform for citizens to access personalized government services and information.

It lets you explore more than 40 government services, compared to 12 services previously featured on the app.

A young parent who wants to register a new birth and claim a baby bonus can do so on the app, rather than searching for multiple departments.

A new graduate looking for a job can quickly access various employment portals and career support resources.

LifeSG
Image Credit: GovTech

A seasoned worker looking for a mid-career change can use the app’s resources to learn how to claim their SkillsFuture credit and explore courses to improve their employability skills.

A senior can find different events, courses and workshops for seniors in a single portal that integrates information from different agencies.

With LifeSG, you wouldn’t have to access multiple government websites or applications.

Citizens can also use a personalized dashboard to discover recommended content, access guides that simplify processes such as job and preschool searches, and discover government benefits through features like the Family Support Calculator.

Another cool thing about this app is that citizens, basically app users, play a co-authoring role as their feedback is aimed at improving the app.

myENV

myENV from the National Environment Agency was included in the Prime Minister’s National Day rally speech in 2014, where Prime Minister Lee Hsien Loong praised the usefulness of the app.

In addition to accessing real-time weather and air quality information including weather forecasts, PSI readings, and UV Index, you can also subscribe to location-specific alerts. on clusters of heavy rain, lightning and dengue fever.

myENV
Image Credit: Smart Nation

You can also locate colportage centers and vector control operators by name or proximity, as well as search for a history of licensed food establishments.

Additionally, users can report environmental incidents to NEA by sending geotagged images.

There is also a Home Energy Auditor to find out which device is using the most energy in your home so you have an idea where to start cutting costs.

Towards a digital government

The Smart Nation initiative in Singapore encourages digitization here, as transactions between citizens and government increasingly take place online.

There are also more and more integrated applications that reduce the time it takes to respond to cross-agency requests.

For example, the LifeSG app cuts a parent’s wait time during the birth registration process from one hour to just 15 minutes.

With the aim of becoming a digital government, ministries have included digitization planning in their strategic planning cycle and are working to achieve the goals of the government’s digital master plan.

As a result, we will see more such digital products and services in the future to enable more agile digitization.

Featured Image Credit: LifeSG, Buuuk, Tech.gov.sg, Marketing Interactive, Must Share News

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Jothi Venkat

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